Replacements & Refunds

Cancellations & Refunds
You can cancel your order online within 24 hours and once the cancellation is approved we will initiate refund within 3-5 working days, post which the refund amount will be credited to your original payment method within an additional 3-5 working days.
An order cannot be canceled once the item has been shipped to you.
Returns
If you experience an issue with your order, and would like to replace any items, please email us at ask@kefirculture.in

In-Store Purchases
Any returns or refunds for products purchased from a grocery store or from another location other than our website (ie.www.kefirculture.in) should be re-directed to where the product was purchased.